Customer Return & Payment Policy

Navigate our straightforward return and payment policy designed with your convenience in mind.

ACCEPTED FORMS OF PAYMENT
• Cash
• Visa
• Mastercard
• Discover
• Goodwill gift cards
• Lonestar-TANF card

FORMAS ACEPTADAS DE PAGO
• Efectivo
• Visa
• Mastercard
• Discover
• Tarjetas de regalo de Goodwill
• Tarjetas de Lonestar-TANF

FINAL SALE on food, beverages, items with a PINK STICKER, all books and media, items purchased at our outlet locations or donation centers, and items purchased at a discount during our Heroes Day, Color Tag, Kids Day, or Furniture Friday sales.

Sorry, WE DO NOT ACCEPT CHECKS OR LONESTAR-SNAP CARDS.

Disculpe, NO ACEPTAMOS CHEQUES O TARJETAS DE LONESTAR-SNAP

Your qualifying items may be returned within 7 DAYS OF PURCHASE. Refunds will be issued on the original form of payment, except refunds for cash purchases, which will be issued as store credit. Present the item(s) with the attached tag(s) and original receipt at any eligible Goodwill Central Texas location, excluding outlets and donation centers.